Details

Insurance Information

Insurance can be confusing, and coverage for mental health services varies. To understand your benefits, contact your insurance company to have them help you understand all of the details. Here is a list to get you started below.

Integrity.

Clarity.

Transparency.
Support.

Compassion.

Questions to Ask Your Insurance Company

Do I have mental health insurance benefits?
Do I have a deductible, and has it been met?
Does my Mental Health Care have a different copay?
What is my coverage amount per session, and what am I responsible for?
Do I have a copay or coinsurance for each appointment?
What is my out of pocket maximum?
How many sessions per year are covered?
Is prior authorization required?

Important Considerations

All out of pocket costs (deductibles, co-pays, co-insurances, non-covered services, etc.) are due at the time of service.
We can submit claims on your behalf.
It's your responsibility to understand and manage your benefits.
If your insurance denies a claim, you are responsible for the cost.
We accept several payment forms including cash, check, HSA/FSA cards, and debit/credit cards.
Check your insurance provider's website or call the customer service number on your card for details.
Be aware that some services, like couples counseling, reunification therapy or intensive therapy sessions may not be covered.